Our SENIOR team
JOSH GRAN // FOUNDER & PRINCIPAL
Josh Gran is an experienced senior-level executive – in the mental health / healthcare industry – with a proven track record of producing significant revenue growth, internal quality improvement, and national impact through the development of innovative models and approaches that have been replicated and sustained across the United States. Because of his expertise and successes, he is a nationally-recognized subject matter expert in mental health / crisis response services & systems-level improvements.
Josh also spent 10+ years teaching English / Literature at the college level (multiple institutions), worked as a Grant Writer & Business Communications consultant for various purposes (e.g. economic development, historic preservation, health care, museums, housing, and environmental conservation), and managed a small design-build general contractor / construction business.
As Chief Strategy & Development Officer of People USA – an innovative mental health / behavioral health nonprofit organization and service provider in NY – Josh created, sustained, and replicated unique models & approaches that significantly reduce preventable hospital utilization, reduce unnecessary criminal justice involvement, and reduce overall healthcare costs / spending – producing $ millions in annual healthcare savings / substantial % reductions in total system costs – while also setting new industry standards for quality care / customer service, health outcomes, and improved quality of life.
Professional Highlights:
Grew People USA’s annual operating revenue by over 1,025% in under 10 years.
Achieved an 80+% success rate in winning grants (national industry average: 10-30%).
Part of the core team that designed, developed, and opened the Dutchess County Stabilization Center – the Northeast’s first Crisis Stabilization Center (CSC) in Poughkeepsie, NY.
Working with the CEO, helped healthcare providers and government agencies across the United States and Europe to develop and open 15+ peer-run crisis respites / short-term crisis residences.
Created and implemented the Transitional Care Wellness Team model - an innovative hybrid of transitional care mgmt. and whole health / wellness coaching.
Developed the Forensic Mobile Crisis & Response Team – New York’s first Mobile Team with a criminal justice focus & the first peer-led in the United States in Westchester County, NY.
Increased People USA’s supportive housing / affordable housing units by over 251%, including a 96 unit ESSHI development project (in development).
Developed and refined People USA’s new and existing intellectual property (IP) – e.g. curricula, program design, evaluation tools, and trainings – making replication of unique models & approaches across the world easier, and increasing management consulting sales.
Multiple states (in addition to NY) have modeled regulations, guidelines, licensure, and billing rates – including new Medicaid programs – on Josh’s work.
Created all People USA corporate copy.
Working with the CEO, elevated People USA from a grassroots peer advocacy & support organization to become one of the most recognized and respected mental health / behavioral health service providers & thought leaders in the United States.
Regional Economic Development:
To learn more about Josh’s work in Regional Economic Development – working with Hudson Valley Economic Development Corporation (HVEDC), and Stockade Strategies, click here.
JEFF KALPAKIS // SENIOR CONSULTANT
Jeff Kalpakis has extensive experience leading projects and teams in tech startups, local government, and healthcare. As the former Deputy Director of Innovation for Ulster County (NY), Jeff was specifically recruited to promote a culture of continuous learning and improvement in county government. His Innovation Team functioned as a special projects and internal consulting unit for the County Executive’s Office and 20+ Government Departments, with a focus on identifying improvement areas, and managing change efforts.
professional highlights:
Piloted a successful organizational planning framework (OKRs, KPIs, Health Metrics, etc.) for 20+ government departments.
Designed, implemented, and managed the local COVID Helpline & Recovery Service Center (35k+ service requests), the first remote / distributed team in org. history.
Taught 100+ government employees how to work on remote teams.
Revamped operational reporting between the County Executive’s Office and 20+ departments.
Part of a three-person team tasked with improving the Annual Reports of all county departments, producing an 85+ page report with increased focus on metrics and outcomes.
Built an emergency call center for Ice Storm Landon (staffed by the Army National Guard).
Designed and implemented a sales support team at a transportation tech startup.
Managed a B2B software support team for an embedded business intelligence application.
Designed hiring and onboarding programs for complex technical positions.
Managed technical implementation projects for a portfolio of enterprise SaaS clients.